| Progressive understands that when your business vehicle is in an accident, you’re not just inconvenienced – your livelihood is impacted. That’s why our commercial auto claims service approach is to match your specific needs with the appropriate experts.
Light Commercial Vehicles - Where it's available, you can choose Progressive’s concierge level of claims service, in which we take care of all of the details of the claim and repair. In other locations, you can choose to have your vehicle repaired using a facility in Progressive's network of repair shops. In either case, the work is guaranteed for as long as you own or lease the vehicle. Or, you can use a repair shop of your own choosing.
Examples of light commercial vehicles include private passenger vehicles used for business purposes, such as pickup trucks, vans, automobiles and SUVs.
Large Trucks – Most large truck or more complex physical damage repairs are handled by Progressive's in-house commercial auto field specialists, located throughout the country. Our field specialists offer in-depth knowledge and expertise in truck repairs, averaging 15 years in truck repair management.
Examples of large trucks include tractors, dump trucks, flat bed trucks and tow trucks.
Our ongoing training helps ensure a superior claims experience for you
Progressive Claims Service offers its representatives ongoing training in commercial auto claims at our industry-leading, commercial auto-specific training facility in Tempe, Arizona. This training helps ensure we provide the superior claims service you’ve come to expect from Progressive.
Just call us at 1-800-925-2886 or report your claim online 24 hours a day, 7 days a week. We’ll help get you back in business fast.
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