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Customer Ratings & Reviews for Insurance Plus Agencies, LLC

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We appreciate the service we have always received from Insurance Plus & Progressive!! "Outstanding", you have always been there for us with ALL our vehicle needs! Thank you so very much & best regards to all of you at Progressive & Insurance Plus. ??

I've used these got many years on and off, they are reasonable and very nicely communicative in all means... Thanks... God Bless

Mr.scott in the Pearland area was very nice and helpful

This Alvin location was very friendly and helpful. They were able to get me insurance the same day. So grateful for all their help. Awesome service!!!!

Ashley at Ins + ( Progressive Ins ) Dickinson. Tx was great with us on starting a new policy transferred from State Farm after 3+ yrs had nothing but problems with them.Ashley took good care of us & fast. Thanks Ashley

We have gotten policies a few times though them service is awesome. Scott Thamas was on vacation and his fill Maria Ortega did a great job.

Amazing service and wonderful woman!

Tania was very professional, knowledgeable and very friendly she explained everything thoroughly. Definitely will recommend Insurance Plus.

Great customer service! So easy to work with! Def recommend!

Jp was fabulous! He was so helpful,fast, friendly and new exactly what to do. You just don't get that kinda sevice from most. He is an imperative asset to your company. Kudos to you JP and thank u??

Very friendly and Respectful ,got a quick quote .

Great customer service

Great customer service

Great customer service

Great service and was given several discount

Good customer service

Need insurance

Always friendly and fast.. Great customer service

Always quick to respond with results

They answered all my questions and solved my problem.

Great customer service!

Tania was amazing! She really helped get me the best auto insurance rate and great customer service!

Office is very clean and received a warm welcome . Karina Hernandez was very professional and hopeful, she answer all the questions I had.

I absolutely love this insurance company!~ They are so very friendly when I call or go in!~

Ms. Tyla was very kind & professional when I was seeking a quote from progressive. Please give her a raise

Awesome service with progresssive in clute tx.

I will never get my insurance anywhere else! The employees are very helpful and kind. They are very quick to get you set up with your insurance and very efficient at their job. They all deserve raises?? The staff is awesome!

I appreciate the quick response time to get if card emailed to me, thanks

Very nice people and helpful

Very helpful and great rates

Best prices I have ever seen. They are very friendly and easy to work with

Always treated nice and professionally. Know be by name and not just another customer. Friendly people. Highly recommend

The company I pay my bill every month is the best!!So was the lady who helped me on the phone.


They made everything thing as easy as pie to change my insurance company and I saved 130$ a month we Insurance Plus??

I have never had an insurance company that has been so easy to get answers from when I needed. The SR 22 was a scary thing for me and it was handled with ease. I have referred several people to your offices. Thanks again, Liz

My experience with this Insurance Plus has been very rewarding. Tyla Brown is very courteous and polite. I think she is a really nice person.

Insurance Plus is the BEST!

I Love Insurance Plus . Here in Dickinson, TX they're always so very helpful and nice. Very quick service too.

Awesome staff and saved me alot! Thanks Insurance Plus and Progressive!

Very helpful and fast customers service

Fast customers service

Very caring understanding and very helpful

Have always been helpful with any questions or problems

Insurance plis is quick, friendly and easy

Ive been with this company for 20 years. Very good service and friendly representatives to handle your claims!

I absolutely love progressive the staff is very nice and helps me with every question there's nothing negative just positive keep it up progressive

It's ok so far

Always great customer service

Super sweet & speedy service.

The young ladies were super helpful in finding me the insurance for my truck...

Great service & good rates from Scot.

Great customer service

Gave me the best price

The employees are very nice and helpful.

They make it a painless time that means a lot thank

Good insurance thanks

Scott is the best Insurance Agent in Texas!

Very polite, Helpful, and knowledgeable about the industry.

Customer service, is a plus. All staff neat and prompt. Also convenient to pay my car insurance bill.

Always great Scott does a great job Thank You Scott Barbara Gomez

Very helpful, thorough, and professional.

Very helpful! I give Tania a 10!

Thanks Tyla! You are very helpful!

Tyla was EXTREMELY helpful. But then again, the staff always is!

Always helpful! Ashley is the best.

The best customer service! All the agents are just great!

Always get service!

Scott was and always is super helpful, polite, and takes care of business...!!!

I have had insurance here for over 5 years. Always a welcoming and professional staff. The office is beautiful and always clean. I would recommend Insurance Plus to all of my friends and family!

Awesome place awesome people. Always help with whatever I need!

Best price, great customer service!

Friendly and fast.

Awesome customer service! I always go back because they always try to get the lowest rates.

I have been a customer of your insurance company or about 5 or 6 years because of the wonderful customer service your employees at the Alvin location. They are courteous, professional, and always so helpful. I have never had one problem. Thank you for all your help over the years. May God bless you and your families today tomorrow and always. Sincerely Twanna Purvis6

Amazing service anything i need they are on top of everything

Associate was pleasant to converse with. Very proficient and personable.

The agent answered every question and made sure I understood her.

This company is the best company i have dealt with when it come to auto insurance. They have low rates and great agents.

Always fast & friendly service

Ladies inside are very friendly and helpful!

Extremely helpful and friendly service. I would highly recommend this business.

I shopped 4 different companies and Insurance Plus gave me the best price. Quick service and very helpful!

Mrs. Brown has great customer service and a very pleasant attitude!!!!

Awesome quick service.

Excellent customer service. Rashelle F. Was great, she was very efficient, courteous a joy to work with

The people at insurance plus are just wonderful!

Really nice and helpful people.

I have always had a good experience when dealing with my insurance company. The customer service is great.

A very professional, informative and courteous experience!

Good experience

Always helpful!

Every time I go in there very friendly and give everyone the time they need to answer any questions . You never feel rushed

Great customer service, he was very helpful and patient with my 1000 questions.

I love the wonderful ladies at Insurance Plus! They take care of things quickly so I get in and out as soon as possible. I love that!

Everyone is so friendly! I love insurance plus


Service with Insurance plus is always pleasant and quick. Your staff are all very knowlegable and very helpful.

Great people & great insurance!

Great insurance

Fast and friendly resourceful personnel that look out for the customers interest

I love you guys!!

They are one of the best been here for years

I have used Insurance Plus for many years and have had nothing but a great experience. Keep up the good work!

I have been with this company for 5 plus years and wouldnt think about switching! The staff are amazing and always make sure to take care of you! Thank you Insurance Plus for everything you have done for not only me but my entire family!

I recommend this insurance its great going on 4 years haven't had a problem love it

Great Service!

Great job getting me a great rate without changing any coverage limits. Fast friendly, helpful.

Scott is FANTASTIC!!

Haven't had a claim but the people I deal with are always friendly and helpful

My agent was courteouse, gave me a lot of options was fast. Their location and office was convent for me to visit. I prefer face to face interaction rather than the impersonal website.

Very fast and helpful service, every time.

Was good

Uss 7r

Clean atmosphere, very nice personnel

They have been a great insurance company and live the people who work there they are so nice and helpful.

I like being able to stop in and get what I need done quickly by the friendly people here.

I needed quick reliable insurance and an sr22, I was greatful that I was treated with dignity dispute my situation.

Very excellent customer service smiling faces,frinendly and helpful employees

I love the grace period. And low prices.

Great customer service!!!!


Every one is always very friendly and helpful every time I go in.

Awesome customer service and making a payment is quick and easy!!


Mr scott Thomas is very professional ,friendly and quickly . quote, paperwork .. big savings of 600.00 .. thank u. Mr thomas

Great customer service!

Had a very pleasant young lady help me find the best insurance for my needs.

Very friendly people and great insurance company..

I give you six******

Very friendly and helpful!

Great service

I like Insurance Plus because when my daughter had an accident they helped me with my issues and I had no problems. I enjoy having them as as my insurance agent.

Great customer service.

Customer service was very profession, respectful , fast , and friendly. Really work with you and answer phones quickly . Great price also . Definately would recommend this company.

Good rate, positive attitude,looking forward to my next visit. I highly recomend Insurance +

Great customer service everyone was helpful and nice

Very helpful. Thank you!

R yall awsome

This is the best insurance place that I've ever dealt with the people who would you are very friendly the help you out and explain things to you I mean it I recommend everybody my mom my dad my mom my dad were the ones actually recommended me so I have recommended other people I don't know if they've went there but I mean you guys are a one

Thank you Mike for all of your help ??????

Haven't had to use it but I do like it. Very nice people in the store

Good service... Friendly people

I just switched to Progressive... Agent Ashley in Dickinson, Tx was very thorough, clear and concise, and super nice...She was instrumental in my switching from Allstate...THANKS ASHLEY!!!!

Quick and easy, personable and got exactly what I needed.

I have been with insurance plus/progressive for over 10 years now and I have always had excellent service and curtious and knowledgeable reps. Best insurance in town.

Your representatives were knowledgeable, courteous, and thorough. My grandmother had gotten a quote for me a few days prior to our coming in today. We completed the forms and got our copies promptly. The whole process took less than half an hour. I was very pleased with the service I received.

Bailey is always very sweet and kind and always here when I need her she always helps me with any questions I have and is very professional thank you for all your help

Ladies at the office a just wonderful

Always great service and very friendly people

Ashley was able to save me over a 100 dollars a month on my insurance policy. She did such a great job. She was very fast and timely at getting me my new quote.

They are fast n easy great customer service. Had an accident they took care of everything! Treated me me good kept me updated with my vehicle and helped me get rental and even got extra days on my rental. So happy with Progressive!

excellent service

Treated me good an very friendly got in an out for the best price for my car Insurance

Very good I tell everyone ??

There helpful, there very informative, they keep me up to date on my payments and if I have any questions there more then happy to help me

Bailey English was professional and a pleasure to work with.

I got my sr-22 and was electronically filed with no problems. I appreciate that

Excellent service, best quote.

Everyone there is so kind

Very professional, efficient and friendly environment.

Great personnel and wonderful experience

Exceptional service! A TRUE delite to experience such professional service. I did not have to wait one minute. The agent greeted me with a smile and kind conversation.

Very nice, assured me that he could take care of me and he did!

Tyla Brown in Alvin is always helpful and friendly.   She is always willing to go the extra mile for her customers.

Mr Scott Thomas has done great customer service

So funny

Great service so far. Very good price

Friendly staff. Good premiums. Easy application.

Had awesome customer service I look forward to being a customer for progressive for years to come

Excellent help in getting as many discounts as possible. Excellent customer seevice

Pearland office is the best

Pearland office is the best

Been using Insurance Plus for over a year, really enjoy their customer service, each time I go in to pay my bill they know exactly who I am and treat me and my children wonderful. I have recommended them to my family and friends and will continue to due so.

Scootie is a GREAT. Person

I was looking for another insurance company I drove by insurance plus agency. Mr Scott Thomas given me a quote for my insurance rates it was reasonably affordable rates. Mr Scott Thomas did a very good customer service I will recommend this insurance agency to any one.

Greet agent very helpful

Awesome great love the prices

Very personable and helpful

Yall r so nice and aways find us the better deal thank u

great service

. I went to insurance plus agency because it was near my area. I got a quote it was affordable and reasonable. I want to recommended this place who needs good insurance. I like to thank Scott Thomas the agent and his associates for great job.

The guy was very helpful, his name was Scott Thomas

Nice onest business

Spectacular customer service!

Mike, he help me a lot. He give me good price!

Great job. Scott

Would recommend this agency. Super affordable!

Very polite & helpful! And quick!!

Always very kind and always willing to help

I have been with Insurance Plus of Texas City, Texas since March 2014. I have enjoyed working with my agent, Scott and his wonderful receptionist staff that greet and help to service me when I go to the office. Scott is not only concerned about the insurance policy I have with his agency, but he answers my questions and educates me on questions that I may have about insurance in general or other types of insurance. The young lady receptionist at the Texas City office is professional and fast getting me in and out of the office, as quickly as possible, answering my questions and getting me an answer to my questions. Texas City, tx. is very fortunate to have Scott and his staff, Keep making your customers feel blessed to have you Scott & Staff!

Awesome customer service. Roshell is very good at her job and needs a raise. So quick and easy!!! Thank you

Rashelle was fast and efficient



Great customer service representative, answered all my questions.

Great service

They're always really nice every time I go in, no run around, no hassles, just straight answers and I like that.

Nice coustumer service


Great Customer Service!

Great. dealing with a company that takes the time to really put the customer first. Representative s are awesome. .L

great service and cheapest insurance in town.thank you.

The gentleman working at the Clute office is always very nice and polite, I plan on staying with the company for a while!

Maria was very friendly and caring...she did all that she could to find a policy that would fit my budget and not break the bank.

Great place

Very nice!

Consistent and persistent to get the job done right for they're customers!

Made a phone call before my visit she was very helpful from beginning to end love fast friendly service

Great Service

This is the best insurance I ever had.

Awesome service. 3TXEQ

muy buen servicio al cliente

Great coverage for a great price!

Tonya was very helpful and knowledgeable about my situation and what was required. She did a superb job handling my case. M
Stephen E Neinas, Wichita Falls, TX
The staff was great when I a insurance for my vehicle
Maria Rendon, ALVIN, TX
Ashley Stewart was very nice and helped me find the right policy. Very good service.

I like the agency

Fast efficient great customer service

Very impressed with service I recieved in Pearland office and with the phone agent that helped deliver SR-22 hard copy to my lawyer. I needed it done that day , and they made it happen . Thank you very much

Good service

I have been with Insurance Plus for over 4 years now and wouldn't go to another company! They go above and beyond to help their customers!
Kaycie Knox, Pearland, TX
Insurance plus has the best plans and rates also makes it very coniveint to pay my bill online or in the office also love that they email and text message me when my bill is due and also after I have paid.

Service was fast and very helpful.

The nicest employees! Always know me when I walk in and treat me well even if its five minutes till closing. Also very efficient in taking care of me. Thanks!

My experience was great. Monica was fast, friendly, and very professional. She always goes the extra mile to help me and for that I will keep coming back. Thanks

The office itself is immaculate and very welcoming... each and every insurance agent greets you with a smile... fast and efficient service... the best agency I've been to in a long time... always have your best interests in mind while finding you the best deal on all your insurance needs...

The office itself is immaculate and very welcoming... each and every insurance agent greets you with a smile... fast and efficient service... the best agency I've been to in a long time... always have your best interests in mind while finding you the best deal on all your insurance needs...
Christi Patterson, Alvin, TX
Great service! Great rate

Really good prices

They were very quick in finding me a quote that for my needs. When I came in everything was in the computer and ready to go. Thx. What a great experience

Great service

The customer service and response time is amazing! Very professional and nice! Recommend insurance plus to everyone! :)

Very helpful and customer service is off the chart.

Extremely professional. Would continue to do business with you. ...h

Rashelle at the Alvin store was fast courteous and knew what she was doing and always smiled

Excellent service.
Jamie Kirk, San leon, TX
Awesome service and rates

Is good

Great staff and fast!!!

Had a great experience. Very knowledgeable staff. Multi Auto and Home took about 20 min. For new auto and quotes on way for house. Ty

Love all the workers that work there. And that one tome I called that I needed help because I locked my keys in my car I had a very fast and friendly response. Thank you guys you all are awesome!

Appreciate all of the staffs attitude their so polite and helpful, which for every buisness they had workers like this one.

Very friendly customer service.

Very good agent to work with

When I called I received excellent service.

Top notch people. The owner is such fun to talk with.

Had a great agent to help me with payment and other information I need to know about my policy,


Great service and employees

Great Service

Very pleasant and helpful people working at the Alvin office


Ashley was really helpful and she explain everything she was amazing at her job

I love this place! They are very friendly and will help you find the best insurance that fits you! I have been with this company for over 6 years and dont plan on switching!

Scott is knowledgeable and very helpful with all my insurance questions.

Very good!

Very satisfied with my plan and the confidence of my agent

Really Great Insurance Company my rates where matched to my old policy in Houston and my payments are about the same but better because instead og month to month I have a six month policy now for the same price I Love it.

My insurance rep was very kind and knowledgeable about the products she offered. I will most likely use Insurance Plus for my other insurances needs in the future!

Very helpful and fast :)

Nita was very polite and answered all of my questions.

Tania was nice.

Tania Lopez provided exemplary customer service. She was prompt and courteous with my quote. She provided the help and information for my insurance needs. I will definitely recommend her to my friends.

They did a great job getting me a great quote on my insurance

Great service

My experience was great

Ashley S. was a very excellent representative. She was patient and assisted me well

Good service

Tanya was very nice and professional.

Good service

Great service!

Monica salas is a great customer service rep. She is always ready to help me with my insurance, and she always greets me with a smile. I have recemended people to her love my insurance company

Thank you to the reps, they were very helpful.

your agents are really informative and very helpful thank you

Really great customer service.

Ashley S was polite, curteous and very understanding when I asked over and over for her to explain the insurance that I purchase. It was a most plesant experience. She was very knowledgeable at her job. Very happy....

I was treated very well and was able to renew my insurance without any hassle at all. The employee who helped me was very helpful and professional. Thank you very much!!!!!! Sp

Very helpful and friendly

Don't knock it till you try it

Amazing service! Would recommend to everyone.

Great Service!

We always receive prompt service. Jennifer was very helpful and efficient.

This is a great company they will work with you on what you can afford. Their representatives are amazing very nice an well educated people. I have recommended this company to many of my friends and family.

Saved me money


Nita Valdez was the agent I spoke with over the phone. Nita was very polite and professional and explained my policy to me. She made everything so easy for me and I gave my payment over the phone as well. She was awesome. I was on my lunch break at the time of my call and she got me all fixed up in a really timely manner. We need more professional people like Nita Valdez....thanks Nita!

Hoy el 20 de mayo fui a pagar mi aseguranza como cada mes y la sra. Tania L me atendio y quede muy satisfecha es muy amable.

Hoy 20de mayo fui a pagar mi aseguranza como cada mes y la sra. Tania L me atendio y quede muy satisfecha es muy amable.

Great service as always

The representative Scott at the Pearland location was so nice and patient to all the questions I had. Scott made sure that the quote I was given on the phone was correct by going over my information thoroughly with me. I must say that my quote fits well into my budget.

I love my insurance company

Alway's Great Service!


My first experience with you is been good

Always a reliable, friendly business who is able to help with whatever they can. Not to mention the low prices!

Love the service there

Very nice very professional always very friendly!


Great fast , friendly service

I love progressive insurance

I had a great experience with my agent, she helped  get my insurance reinstated before my policy canceled and the agent did it with a big warm smile

Great employees and nice & fast staff on quotes ,Thank you ! Very much.

me gusta la atenci?n que te dan.

Great service and they try to help u with ur insurance a

Areli da un Mui bien servicio al cliente Mui buenos presios y siempre hay alguien que abla en espanoles

The best customer service I find thank you insurance plus

Very happy with the service

Ashley was wonderful very pleasant showed a very professional outlook on her job. I would recommend her to friends. Thank you for all the support.

ashley s alwayas has great customer service

Very nice people working in this location. Always ready to help.

Always good service, friendly smiles, great low prices

Service was excellent!! Very helpful in finding me cheapest insurance. The person who helped me was so nice and helpful!!

Great Price and Great Customer Service in Pearland Office

Great prices!

Rated 4.0 out of 5.0 By Julie H. - Jun 26, 2009
I only have liability insurance but the prices here can't be beat. I have often been quoted by other companies who could not do better. The bills come in the mail and customer service is excellent. Great place to buy insurance for your car.

Insurance Plus Agencies, LLC received a rating of 4.9 out of 5 based on 346 reviews on
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